Assistance to Nationals
Pursuant to the Philippine Foreign Service Act of 1991 and the Migrant Workers and Overseas Filipinos Act, as amended, the Department of Foreign Affairs is mandated to formulate and implement policies and programs to promote and protect the rights and welfare of Filipino migrants, and provide assistance to overseas Filipinos in distress.
Who can request assistance?
Overseas Filipino nationals in distress who are currently in Djibouti, Egypt, Eritrea, Ethiopia and Sudan
Next-of-kin of distressed Filipino nationals in Djibouti, Egypt, Eritrea, Ethiopia and Sudan
How to request assistance services:
Personally visit the Embassy at Building 9 Street 215 Maadi, Cairo Governorate, Egypt;
Send an accomplished Assistance to National (ATN) form and e-mail to firstname.lastname@example.org; or
Call or preferably send a WhatsApp message to (+20) 122.743.6472, stating your full name, area of concern, and type of assistance required.
For Next-of-Kin (NOK) in the Philippines
Send and accomplished ATN Form and Submit to the nearest Consular Office either personally or by email. For the directory of Consular Offices, Visit https://dfa-oca.ph/transparency-seal/directory-of-consular-offices-co/
Areas of assistance
Death of Filipinos abroad
After confirming the death, identity and Filipino citizenship of the deceased, the informant should do the following:
1. Attempt to locate and notify the legal next-of-kin (NOK).
2. The NOK or authorized representative should decide between local burial in the host country, or shipment of remains/ashes of the deceased.
a. Local burial
The NOK or authorized representative will sign and send the Letter of Acceptance (Local Burial) to the Embassy.
Upon receipt of the consent to bury, the Embassy will issue the authorization letter to the authorized representative to complete the necessary process of the burial, in accordance with local laws.
b. Shipment of remains or ashes (cremation)
The NOK or authorized representative should email the Embassy the (a) signed Request form (Shipment of Remains), (b) signed Letter of Acceptance (shipment of remains), (c) copy of passport of the NOK/authorized representative, and (d) copy of passport of the deceased.
The Embassy will issue the authorization letter to the selected funeral agent to process shipment.
The selected funeral agent will submit the following documents (with official English translation) to the Embassy:
a. Death Certificate;
b. Embalming Certificate,
c. Certificate of non-contagious disease;
d. Burial Permit;
e. Transit Permit (Laissez-Passer for Human Remains);
f. Copy of the passports of deceased, NOK and authorized representative; and
g. Copy of the flight ticket.
The Embassy will issue the Mortuary Certificate.
NOTICE: In both cases the authorized representative must file the Report of Death at the Embassy.
Tandaan: “Ang sinumang sadyang nagbigay o magbibigay ng false statement o salaysay na hindi tumpak o may bahid ng kasinungalingan, ay maaaring maparusahan ng kulong o multa, ayon sa Revised Penal Code of the Philippines at sa Penal Code of Egypt.”
Remember: “Anyone who knowingly gave or will give a false statement that is inaccurate or tainted with lies, may be punished with imprisonment or penalty, according to the Revised Penal Code of the Philippines and the Penal Code of Egypt.”
Please take note that the Embassy cannot provide information or assistance for visas to and residency in Djibouti, Egypt, Eritrea, Ethiopia and Sudan.
The Embassy does not accept requests for information on visas to third countries.